Lessons from Haiyan: five steps to improve accountability to affected people

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Humanitarian Exchange #63 coverI spent a fascinating morning this week at the launch of a special edition of Humanitarian Exchange on The Typhoon Haiyan Response in the Philippines. (Video to follow soon.)

We discussed how aid agencies can be more accountable to the people they serve. (“Accountability to Affected People”, AAP, in the jargon. Of which more below.) In general, this means enabling them to influence what we do.

Everyone agrees it is a good idea. Or even a foundation of good practice. In theory, it ensures that the assistance we provide is relevant and respectful to the people we serve.

In the Haiyan Response, there’s plenty of evidence that we’re getting better at it. And also that there’s a way further to go. (See also CDAC’s material on Community Feedback Forms: practical, powerful and deserving replication.)

Plan, World Vision & IOM are collaborating on a project to trial common tools for…

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